Legal notice
Last Updated: January 1, 2026
1. Website Operator and Publisher
This website, Lombaro.com (the "Website"), is operated and published by: International Digital Commerce Group Limited Legal Form: Private Company Limited by Shares Jurisdiction of Incorporation: Hong Kong Special Administrative Region Business Registration Number: 79486948 Registered Office: Room 1405, 135 Bonham Strand Trade Centre 135 Bonham Strand Sheung Wan, Hong Kong Brand Name: Lombaro Website: www.Lombaro.com
2. Contact Information
For general inquiries, customer service, or legal matters, you may contact us at: General Inquiries: Email: contact@Lombaro.com Website: www.Lombaro.com Customer Service: Email: help@Lombaro.com Legal and Compliance: Email: legal@Lombaro.com Returns and Refunds: Email: help@Lombaro.com Data Protection and Privacy | Accessibility: Email: privacy@Lombaro.com
3. Nature of Business
International Digital Commerce Group Limited operates a direct-to-consumer (B2C) international e-commerce business under the Lombaro brand. We sell physical consumer products online to customers worldwide through our Website. We are the merchant of record for all transactions conducted through the Website. Payments are processed by licensed third-party payment service providers, including Stripe, Airwallex, and PayPal.
4. Applicable Terms and Conditions
Use of this Website and purchase of products are subject to the following legal documents, which are available on the Website:
- Terms of Use - Governing access to and use of the Website
- General Conditions of Sale - Governing the purchase and sale of products
- Returns & Refunds Policy - Governing returns and refunds
- Privacy Policy - Governing the collection, use, and protection of personal data
- Cookie Policy - Governing the use of cookies and tracking technologies
- Delivery & Shipping Conditions - Governing shipping and delivery
By accessing or using the Website, you agree to be bound by these terms and conditions.
5. Intellectual Property Rights
5.1 Ownership
All content on this Website, including but not limited to text, graphics, logos, images, photographs, videos, audio, software, code, design elements, and the compilation and arrangement thereof, is owned by or licensed to International Digital Commerce Group Limited and is protected by intellectual property laws. The following trademarks, service marks, and trade names are the property of International Digital Commerce Group Limited or their respective owners:
- Lombaro (word mark and logo)
- Associated brand marks and designs
- Product names and designs
5.2 Copyright Notice
© 2025 International Digital Commerce Group Limited. All rights reserved. No part of this Website may be reproduced, distributed, transmitted, displayed, published, or broadcast without the prior written permission of International Digital Commerce Group Limited, except as permitted by applicable law or as expressly authorized on the Website.
5.3 Unauthorized Use
Unauthorized use of the content, trademarks, or other intellectual property on this Website may violate copyright, trademark, patent, trade secret, and other intellectual property laws, as well as applicable communications regulations and statutes. We reserve the right to take legal action against any unauthorized use of our intellectual property.
6. Website Hosting and Technical Information
6.1 Hosting
This Website is hosted by: Hostinger International Ltd. 61 Lordou Vironos Street 6023 Larnaca Cyprus Registration Number: HE 335001 The hosting infrastructure may be located in various jurisdictions to ensure optimal performance, reliability, and security.
6.2 Technical Support
For technical issues or questions about the Website, please contact our customer service team at support@Lombaro.com.
7. Disclaimer of Warranties
The information provided on this Website is for general informational purposes only. While we strive to ensure that the information is accurate, complete, and up-to-date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the Website or the information, products, services, or related graphics contained on the Website. Any reliance you place on such information is strictly at your own risk. We will not be liable for any loss or damage arising from your use of the Website or reliance on information provided on the Website. For detailed warranty information regarding products, please refer to our General Conditions of Sale.
8. Limitation of Liability
To the maximum extent permitted by applicable law, International Digital Commerce Group Limited, its affiliates, directors, officers, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Website. This limitation of liability does not apply to liability for death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law. If you are a consumer, nothing in this Legal Notice limits or excludes your statutory rights under applicable consumer protection laws.
9. Third-Party Links and Content
This Website may contain links to third-party websites, services, or resources that are not owned or controlled by International Digital Commerce Group Limited. These links are provided for your convenience only and do not constitute an endorsement of such third-party websites, services, or resources. We have no control over, and assume no responsibility for, the content, privacy policies, terms of use, or practices of any third-party websites, services, or resources. You access third-party websites at your own risk. We recommend that you review the terms of use and privacy policies of any third-party websites you visit.
10. Data Protection and Privacy
10.1 Data Controller
For the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable, the data controller is: International Digital Commerce Group Limited Room 1405, 135 Bonham Strand Trade Centre 135 Bonham Strand Sheung Wan, Hong Kong Email: privacy@Lombaro.com
10.2 Privacy Policy
Our collection, use, and protection of your personal data is governed by our Privacy Policy, which is available on the Website. By using the Website, you consent to the collection, use, and disclosure of your personal data as described in the Privacy Policy.
10.3 Your Rights
Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to access, correct, delete, or restrict processing of your data. For more information about your rights and how to exercise them, please refer to our Privacy Policy or contact us at privacy@Lombaro.com.
11. Cookies and Tracking Technologies
This Website uses cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze usage patterns, and deliver personalized content and advertising. For detailed information about the cookies we use and how to manage your cookie preferences, please refer to our Cookie Policy. By continuing to use the Website, you consent to our use of cookies and tracking technologies as described in our Cookie Policy.
12. Governing Law and Jurisdiction
12.1 Governing Law
This Legal Notice and your use of the Website are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region, without regard to its conflict of laws principles.
12.2 Jurisdiction
Subject to the consumer protection exceptions noted below, any disputes arising out of or relating to this Legal Notice or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Hong Kong.
12.3 Consumer Rights Exception
If you are a consumer resident in the European Union, the United Kingdom, Canada, or another jurisdiction with mandatory consumer protection laws, you may bring legal proceedings in the courts of your country of residence, and nothing in this Legal Notice affects your statutory rights to bring claims in your local courts.
13. Compliance with Laws and Regulations
We are committed to complying with all applicable laws and regulations in the jurisdictions where we operate, including but not limited to:
- Hong Kong Companies Ordinance
- Hong Kong Business Registration Ordinance
- Hong Kong Personal Data (Privacy) Ordinance
- EU General Data Protection Regulation (GDPR)
- EU Consumer Rights Directive
- UK Consumer Rights Act and Consumer Contracts Regulations
- Canadian Consumer Protection Acts
- US Federal Trade Commission regulations
- Payment Card Industry Data Security Standard (PCI DSS)
- Anti-money laundering and counter-terrorism financing regulations
- Export control and sanctions regulations
14. Dispute Resolution
14.1 Informal Resolution
If you have a complaint or dispute, we encourage you to contact us first to attempt to resolve the matter informally. Please send your complaint to legal@Lombaro.com with details of the issue and the resolution you are seeking. We will make reasonable efforts to resolve your complaint within a reasonable timeframe.
14.2 Alternative Dispute Resolution
If you are a consumer in the European Union and you are not satisfied with our response to your complaint, you may access the European Commission's Online Dispute Resolution (ODR) platform at https://ec.europa.eu/consumers/odr/. Consumers in other jurisdictions may have access to alternative dispute resolution mechanisms under applicable consumer protection laws. Please contact your local consumer protection authority for more information.
15. Accessibility
We are committed to ensuring that our Website is accessible to all users, including people with disabilities. We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you encounter accessibility barriers or need assistance accessing any content on the Website, please contact us at accessibility@Lombaro.com. For more information, please refer to our Accessibility Statement.
16. Professional Advice Disclaimer
The information provided on this Website is for general informational purposes only and does not constitute professional advice. You should not rely on the information on this Website as a substitute for professional advice tailored to your specific circumstances. We recommend that you seek independent professional advice before making any decisions based on information provided on the Website.
17. Product Information Disclaimer
We make reasonable efforts to ensure that product descriptions, specifications, images, pricing, and availability information displayed on the Website are accurate and up-to-date. However, we do not warrant that such information is error-free, complete, or current. Product images are for illustrative purposes only and may not reflect the exact appearance of the actual product. Actual product colors, sizes, and specifications may vary. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
18. Age Restrictions
The Website and our products are intended for use by individuals who are at least 18 years of age or the age of majority in their jurisdiction of residence, whichever is greater. We do not knowingly collect personal information from individuals under the age of 18. If you are under 18, please do not use the Website or provide any personal information to us.
19. Geographic Restrictions
While the Website is accessible globally, certain products or services may not be available in all jurisdictions due to legal, regulatory, or logistical constraints. We reserve the right to limit the availability of the Website, products, or services to any person, geographic area, or jurisdiction at any time.
20. Changes to This Legal Notice
We reserve the right to modify this Legal Notice at any time. Changes will be effective immediately upon posting on the Website. The "Last Updated" date at the top of this page indicates when this Legal Notice was most recently revised. Your continued use of the Website following any changes constitutes your acceptance of the modified Legal Notice. We encourage you to review this Legal Notice periodically to stay informed of any changes.
21. Severability
If any provision of this Legal Notice is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, such provision shall be severed from this Legal Notice. The remaining provisions of this Legal Notice shall continue in full force and effect.
22. Entire Agreement
This Legal Notice, together with our Terms of Use, General Conditions of Sale, Privacy Policy, Cookie Policy, and other legal documents published on the Website, constitute the entire agreement between you and International Digital Commerce Group Limited regarding your use of the Website.
23. Language
This Legal Notice is drafted in the English language. If this Legal Notice is translated into any other language for informational purposes, the English version shall prevail in the event of any inconsistency or discrepancy.
24. Contact for Legal Matters
For legal inquiries, notices, or complaints, please contact us at: International Digital Commerce Group Limited Legal Department Room 1405, 135 Bonham Strand Trade Centre 135 Bonham Strand Sheung Wan, Hong Kong Business Registration Number: 79486948 Email: legal@Lombaro.com Website: www.Lombaro.com We will respond to legal inquiries within a reasonable timeframe.
25. Acknowledgment
By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by this Legal Notice and all applicable terms and conditions. If you do not agree to this Legal Notice, you must not access or use the Website.